Farmácia 24: almost 80 years of pharmaceutical experience, now just a click away.
We were born from a group of pharmacies with deep roots in Portugal. We brought the same rigor, knowledge, and closeness that have always defined us to the online world – so you can take care of your health with complete confidence, wherever you are.
From high-street pharmacy to online pharmacy
Farmácia 24 wasn't born out of nowhere. It's the natural evolution of a group of physical pharmacies with almost 80 years of history – trusted brands in the communities they serve. When we decided to enter the online world, we didn't just want to create a store: we wanted to bring everything a quality pharmacy represents with us.
Our mission
"To be present, at any time, for any client who needs us – whether they are near or far."
Our vision
To be the leading online pharmacy in Portugal – not by size, but by trust. The one customers recommend because they felt supported, well-informed, and treated as people, not as orders.
Our values
Real presence
Being available isn't just about having the store open. It's about understanding our customers' needs, anticipating questions, and responding with knowledge – whether it's for a routine purchase or a moment of greater health concern.
Honesty before the sale
We would rather lose a sale than recommend the wrong product. Our advice is independent, informed, and always on the customer's side – because the trust this generates is worth much more than any isolated transaction.
Rigor without distance
We are a certified pharmacy, with pharmaceutical supervision and almost 80 years of history behind us. But we refuse to be cold or inaccessible. Rigor and closeness are not opposites – at Farmácia 24, they always go hand in hand.
Transparency as a habit
We tell you what's available, when we expect to deliver, and what might happen along the way – including when things don't go as planned. Not everything depends on us, and we know that. What does depend on us is being the first to say when something goes wrong and to work to resolve it. Because a well-informed customer – even when the news isn't good – is a customer who comes back.
Real pharmaceutical supervision – not just marketing
Farmácia 24 operates under the technical direction of certified pharmacists and with operating authorization issued by INFARMED. This means that every product we commercialize complies with legal requirements for storage, validity, and traceability – and that you always have a health professional behind the service.
Technical Director Lisbon: Dr. Inês dos Reis Correia
Technical Director Sintra: Dr. Mónica Conceição Costa Branquinho
What you can find at Farmácia 24
Everything you find in your neighborhood pharmacy – except prescription drugs – is available in our online store. Health products, dermo-cosmetics, clinical cosmetics, food supplements, oral hygiene, orthopedics, mom and baby, and much more.
- Pharmacy and para-pharmacy, without medical prescription
- Reference cosmetics and dermo-cosmetics
- Health and wellness, supplements and nutrition
- Mom and baby, from pregnancy to early years
- Oral hygiene, orthopedics and mobility
Order whenever you want – we process on business days
The Farmácia 24 store is always available – you can place your order at any time, any day of the week. Orders are processed and shipped on business days, so that yours arrives in the best conditions and with all the attention it deserves.
- Online store accessible 24 hours a day, 7 days a week
- Processing and shipping on business days, via CTT
- Delivery in mainland Portugal, islands and main European markets
Do you have any questions before buying?
Our team is available to advise you from Monday to Friday, from 9 am to 5 pm – by chat or email, with human and specialized response. Outside these hours, the chat has automatic responses to the most frequent questions, and we will respond as soon as possible on the next business day.
Because at Farmácia 24, service begins before the order – and honesty is also part of it.